![]() Is the power of the photo frame turned on? In this case, the photo frame may be usable by directly connecting the photo frame with a USB cable. Is the USB cable directly connected to the computer? If a USB hub is used, the photo frame may not be recognized as a removable disk. In this case, the photo frame may be usable by inserting the connector of the USB cable into the other port. Some computers have multiple different USB controllers. If there are more than one USB ports on the computer, try connecting the USB cable to the other port. In this case, the photo frame may be usable by removing the other USB devices. If another USB device is connected, the photo frame may not be recognized as a removable disk. Is another USB device (except for the mouse and keyboard) connected? Is the photo frame connected to the computer with a USB cable?Įnsure the connector of the USB cable is completely inserted. Please check the following below before use. The photo frame is not recognized by the computer. The photo frame is connected to the computer with a USB cable, but the removable disk icon does not appear on Computer (My Computer). ![]()
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